Shipping Policy
This Shipping Policy outlines how orders from The925Fit are processed, shipped, and delivered within Ireland, Northern Ireland, and Europe.
Delivery Areas
We currently deliver to the following regions:
Republic of Ireland
Northern Ireland
Selected European countries
If your country is available for delivery, it will be selectable at checkout.
Delivery Options and Costs
We offer the following delivery options for walking pads and treadmills.
Republic of Ireland
Standard Delivery: €18.99
Northern Ireland
Standard Delivery: £16.99
Europe
Standard Delivery: Shipping costs for European destinations are calculated at checkout based on location.
All orders are shipped using DPD to ensure tracked and reliable delivery.
Delivery Timeframes
Republic of Ireland and Northern Ireland
Standard delivery typically takes 2 to 5 working days from dispatch.
Europe
Standard delivery typically takes 5 to 7 working days from dispatch.
Delivery times are estimates and may vary due to factors outside our control, including customs processing, weather conditions, or courier delays.
Order Processing
Once your order is placed, you will receive an order confirmation email.
When your order has been dispatched, you will receive a shipping confirmation email with tracking details. DPD will also provide delivery updates directly.
Delivery Method
All walking pads and treadmills are delivered by courier to the delivery address provided at checkout.
Please ensure someone is available to receive the delivery. If a delivery attempt is unsuccessful, the courier may arrange re-delivery or collection in line with their procedures.
Packaging and Handling
All products are securely packaged to protect them during transit.
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the packaging and product so we can assist you promptly.
Incorrect Address Information
Please ensure your delivery address is correct and complete at checkout.
The925Fit cannot be held responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete address details provided by the customer.
Delivery Issues or Delays
If you experience any issues with delivery, including delays or missed deliveries, please contact us as soon as possible and we will assist with tracking and resolution.
Contact Us
If you have any questions about shipping or delivery, please contact us at
hello@the925fit.com
